755 days (and counting).
The time we have waited for Subsidence Advisory to handle our subsidence/damage claims (even to attend site inspection).
Recently our lawyer requested the Secretary that oversees Subsidence Advisory to rule on our claims. The process is where once you receive the claims assessment, you can then make a request to the Secretary to review the findings.
The government lawyer has written to our lawyer stating;
“no property inspection has taken place as part of these claims……”.
“Subsidence Advisory NSW to complete an assessment and determination of the claim as expeditiously as possible following the property inspection.”
“At the conclusion of the assessment and determination of the claim, your client would retain the right to accept the determination or seek a Secretary review of the determination, noting that your client may request a Secretary review within 3 months of the decision to determine the claim being made.”
It was mutually agreed that we will wait for SA NSW investigation to proceed and on the 8th May we wrote to Subsidence Advisory asking them to urgently attend the sites.
Subsidence Advisory is yet to contact us, and, yet to handle a site inspection. That is 57 days of silence since the lawyers agreed that SA NSW would “expeditiously” handle our claim.
The current subsidence claim system is that we need to wait for the claims assessment from SA NSW to be completed, before we can handle further escalation.
By never attending a site inspection, is Subsidence Advisory NSW cheating the mine subsidence claims process system?
Subsidence Advisory Not Inspecting Site